1. Introduction
At Meraki Creations, your privacy and trust are very important to us. We are committed to protecting your personal information and being transparent about how we collect, use, store, and safeguard your data. This Privacy Policy outlines how we handle your personal information when you interact with our website, products, and services. By using our website and purchasing from Meraki Creations, you agree to the practices described in this policy.
This Privacy Policy applies to all visitors, customers, vendors, and users of our services, whether accessing our website directly or through third-party platforms.
2. Information We Collect
When you interact with Meraki Creations, we may collect the following types of information:
a. Personal Information
b. Non-Personal Information
IP Address
Browser Type and Version
Device Type and Operating System
Pages Viewed, Time Spent, and Browsing Behavior
c. Transactional Information
Order Details
Purchase History
Delivery Preferences
d. Cookies & Tracking
Our website uses cookies, pixels, and other tracking technologies to improve your browsing experience, analyze site traffic, and deliver personalized content. You can control cookie preferences through your browser settings.
3. How We Use Your Information
Meraki Creations collects and uses your information for the following purposes:
Order Processing: To confirm, process, and deliver your purchases.
Customer Support: To respond to your queries, complaints, or service requests.
Personalization: To recommend products and show relevant content based on your preferences.
Communication: To send order updates, promotional offers, and newsletters (you can opt out anytime).
Legal Compliance: To comply with applicable laws, taxation requirements, and dispute resolutions.
Security: To detect fraudulent transactions, unauthorized access, and misuse of our services.
4. How We Share Your Information
We respect your privacy and do not sell your personal data to third parties. However, we may share your information with trusted partners in the following cases:
Service Providers: Courier partners, payment gateways, and IT service providers who assist in fulfilling your orders.
Legal Authorities: When required by law, court orders, or government regulations.
Business Transfers: In case of a merger, acquisition, or restructuring of Meraki Creations.
All third-party partners are obligated to protect your data and use it only for the agreed purposes.
5. Data Retention
We retain your personal information only as long as necessary to:
Fulfill your orders and provide customer service.
Comply with legal and tax obligations.
Resolve disputes and enforce agreements.
Once your information is no longer required, it will be securely deleted or anonymized.
6. Data Security
We implement advanced technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. These include:
Secure Socket Layer (SSL) encryption for transactions.
Firewalls and anti-malware protections.
Restricted access to sensitive data for authorized personnel only.
While we take robust security measures, please note that no system is 100% secure, and we cannot guarantee absolute protection of your data.
7. Your Rights
As a user, you have the following rights regarding your personal information:
Access & Correction: Request a copy of the information we hold and correct inaccuracies.
Data Portability: Request transfer of your data in a structured format.
Erasure: Request deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications anytime.
Cookie Control: Manage cookie preferences through browser settings.
To exercise your rights, please contact us at info@merakicreations.co.in.
8. Children’s Privacy
Our website and products are not directed towards children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their details, please contact us, and we will promptly delete such information.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies before sharing your information.
10. Changes to this Privacy Policy
Meraki Creations reserves the right to update or revise this Privacy Policy from time to time to reflect changes in technology, laws, or business practices. Updated versions will be posted on our website with the "Effective Date" mentioned at the top.
11. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or how your data is handled, you may contact us at:
Meraki Creations
Gurgaon, Haryana, India
Email:
